Microsoft on Wednesday refuted claims that it uses customer data from its Microsoft 365 applications, including Word and Excel, to train artificial intelligence models.
The response came after some users took to social media to point out that the company was requiring users to opt-out of its “Connected Experiences” feature, which they argued was used to train AI models. Was.
“These claims are false. Microsoft “Microsoft does not use customer data from 365 consumer and commercial applications to train underlying large language models,” a Microsoft spokesperson said in an emailed statement to Reuters.
The spokesperson said the “connected experience” enables features like co-authoring and cloud storage, and has no connection to how the company trains its large language models.
Conversations on social media indicate that people remain concerned that their data is being used to train AI models without permission.